Accounts and Signing In
Screening a single name works without an account. Bulk upload, search history, and alert review all require signing in.
- Free, Starter, and Professional — sign in with Google, so you will need a Google email address to use these plans.
- Enterprise — accounts are created for you by your organisation's administrator and sign in with a username and password, so no Google account is needed.
Screening a Single Name
Go to the "Single Name" tab, type a full name, and click "Screen Name." Results appear immediately below, showing every SDN/Consolidated List entry that matched at or above the "Possible Match" band, along with a status badge, match score, and the matched entry's details.
Bulk Screening
Switch to the "Bulk Upload" tab and drop in a file (.xlsx, .xls, .csv, or .txt) with one name per row. How many names a file may hold depends on your plan: Free 10, Starter 50, Professional 100 and Enterprise 50,000 (see Pricing). Files with 5 or fewer names are screened immediately. Larger files, up to your plan's limit, are queued and processed in the background; the page will show a "Processing…" status and update automatically when the results are ready.
Choosing a Matching Algorithm
- Composite (default) — combines Jaro-Winkler and Soundex, comparing both the whole name and its individual parts. This is the recommended default for most searches.
- Jaro-Winkler — a whole-name and per-word spelling-similarity comparison.
- Soundex — a phonetic (sounds-like) comparison.
- Levenshtein — measures the number of character edits between two names.
- Double Metaphone — an alternate phonetic comparison, useful for non-English name variants.
- N-gram — compares overlapping short character sequences between names.
Setting the Match Threshold
The slider controls two cutoffs: the lower bound for a "Possible Match" and the threshold for a "HIT." Any comparison scoring below the lower bound is marked CLEAR; scoring between the two marks is a POSSIBLE MATCH; scoring at or above the HIT threshold is a HIT.
Additional Options
- Include Strong AKA (on by default) — also match against an entry's officially listed aliases.
- Include Weak AKA (off by default) — also match against alias names mentioned in free-text remarks on an SDN/Consolidated List entry.
- Sort by Status (on by default) — orders results by status (HIT, then POSSIBLE MATCH, then CLEAR), then alphabetically, then by score.
Downloading Results
Once results are ready, use the Excel, CSV, or Text buttons to download a copy of the full results, in the same order shown on screen.
Reviewing Alerts
Every HIT becomes an alert to work through. Open a screening run's alerts from the Search History page by clicking the run's date. Each row shows the screened name, the matched entry, the match score, and the alert's current status.
- Changing the status — pick a status from the dropdown: Open, Under Review, True Match, False Positive, or Assign to. The row expands and the cursor lands in the comment box. A comment is required on every status change, up to 1024 characters — it becomes the permanent record of why the alert was dispositioned that way. Click Update to save.
- Double-clicking a row — opens the same panel without changing anything, so you can read an alert's history or write a comment first. Double-click again to close it.
- Comment history — the panel lists every earlier change to that alert: when it happened, the status it was set to, who made the change, and their comment.
- Assign to — asks for the email address of the person you are handing the alert to, and emails them the details. They can then review every alert from that screening run with the same rights you have, including assigning it onward themselves. The run stays in your own list too, so assigning shares the work rather than giving up your view of it.
Back on the Search History page, the Review column shows a single symbol summarising each run — everything cleared, a confirmed match found, assigned onward, or still being reviewed — with a legend above the table.
Exporting Your Records
Exports cover exactly what your plan's history lets you see. On the Export page, choose a date range and tick the runs you want — or leave them all unticked for the whole range. Excel workbook gives you one file of two tabs: the runs, and the alerts raised for them. Each tab is also available on its own as a CSV, for feeding into another system.